Support Center
Get the help you need to make the most of Clinic Assistant.
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Frequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email.
Can I access Clinic Assistant on mobile?
Yes! Clinic Assistant is fully responsive and works on all mobile devices through your web browser.
How do I add new staff members?
Go to Settings → Staff Management → Add New Staff. Fill in their details and assign appropriate roles and permissions.
Is my patient data secure?
Yes, we use industry-standard encryption and security measures. Your data is hosted in South Africa and complies with all local regulations.
How do I generate medical certificates?
Use the Medical Document Generator in the patient record. Select the document type, fill in the details, and generate Unjani-compliant certificates.