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Step-by-Step Guides

Practical walkthroughs based on how Clinic Assistant works today — queue, consultations, payments, HR, and more.

Setting Up Your Clinic
Complete guide to getting your clinic up and running on Clinic Assistant.
15 min read
Beginner

What you'll learn:

  • Create your clinic account
  • Configure clinic settings
  • Add staff members and roles
  • Review patient and queue settings
  • Complete onboarding with support
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Patient Management Workflow
From registration through consultation to payment.
20 min read
Beginner

What you'll learn:

  • Register or find the patient
  • Add to queue with reason for visit
  • Complete consultation with nurse
  • Process payment and receipt
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Medical Document Generation
Creating sick notes, referrals, and clinic documents.
10 min read
Intermediate

What you'll learn:

  • Open document templates
  • Select patient and document type
  • Complete clinical fields
  • Generate and print or save
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Financial Management
Payments, expenses, cash out, and reports.
25 min read
Intermediate

What you'll learn:

  • Record patient payments
  • Track expenses and categories
  • Complete daily cash out
  • Run financial reports
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Staff Management & HR
Employees, leave, attendance, and payroll.
18 min read
Advanced

What you'll learn:

  • Maintain employee records
  • Configure leave types and allocations
  • Track attendance and overtime
  • Run payroll when enabled
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Queue Management System
Optimising patient flow from waiting to completion.
12 min read
Intermediate

What you'll learn:

  • Add patients to today's queue
  • Monitor status: waiting, called, in progress
  • Book future appointments without live queue
  • Complete and move to payment
Read Guide
Video tutorials
Visual walkthroughs are in development.
Need more help?
Our support team can walk you through setup and daily workflows.